GENERAL POLICIES AND PROVISIONS
- DHTI is the official website and provides OEM manufacturing services for domestic and foreign brands. In addition, customers can register at the website to become direct distributors of products of DHTI brands such as Mamamy, Luck Lady, Hoa Lan, …
- Customers participating in transactions on DHTI are individuals who have full civil act capacity from 15 years of age or older and have assets to make purchases & register for product manufacturing services.
- All activities of buying and selling products/services on DHTI must be done openly, transparently, ensuring the interests of customers. DHTI will be responsible to customers for all issues related to products provided on DHTI.
- By participating in transactions on DHTI, customers are considered to have learned their rights and obligations and agree to be bound by the website operating regulations https://dhti.vn/ in effect at the time of customers make transactions.
SHIPPING, DELIVERY POLICY
- Time & form of delivery service delivery to customers in all provinces nationwide & abroad depends on the needs and separate agreement between the two parties. Average from 07 days – 01 working month.
- In case of emergency, customers can contact Hotline: 02437160270
RETURN POLICY
DHTI will exchange and return goods in cases where the product quality is not as committed and agreed upon by the two parties.
Time limit for exchange and return for both domestic & export orders: according to the contract or agreement between the two parties on a case-by-case basis.
Method of exchange and return of goods: according to the contract or agreement between the two parties on a case-by-case basis.
INSTRUCTIONS FOR PURCHASE AND MODE OF PAYMENT
1. Register as a brand agent
Step 1: Go to “Brands”
Step 2: Click on the link “Register as a brand agent”
Payment method: Cash or bank transfer
2. OEM registration
Step 1: Go to “OEM/ODM”
Step 2: Click “Send OEM Request”
Step 3: Enter basic information as required
Payments:
+ Domestic: Cash or bank transfer
+ Foreign: directly
